As of July 1st, 2021, all EU and UK customers will have to pay additional VAT taxes and service fees incurred at your country's custom offices, no matter the package value. 

 

BIRDUYEN will not be collecting or remitting VAT, meaning it will be collected by your country when the package reaches customs. Depending on where you are, package delays (additional 2 weeks) and additional processing fees may apply. Please check with your country's customs office to determine what your additional costs will be before buying.

 

Please understand that import taxes are not the responsibility of BIRDUYEN, and are not included in the item price or shipping cost. Additional taxes/charges/fees are the customer's responsibility and must be paid to your country to claim your package.

 

If we receive a returned package from customs:

a) Pay shipping again to have the package re-sent OR

b) Refund your order, minus the 10% restocking fee and the original shipping costs.

Thank you for understanding!

 

BY PURCHASING FROM BIRDUYEN, YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS.